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AI chatbot · Sports club

RC Overhout: members always helped, owner and team finally at ease.

The assistant has been live since April 2026 and is trained on the club's schedules, rates and rules.

The situation

The same questions every day, over and over again

Racketclub Overhout is an active club for tennis, padel and squash, with an owner and staff who spend their days running the club. They regularly received calls and emails about things that were simply on the website: when is the court free, how do I sign up for a tournament, what does a membership cost.

Giving the same answer every time costs time you would rather spend on the real work of running the club.

What I built

An assistant that gives answers anytime

  1. 1

    Chatbot on the website

    I built a chatbot trained on all RC Overhout information: schedules, rates, rules, frequently asked questions. Members can ask their question day and night and get an instant answer.

  2. 2

    Questions the chatbot cannot answer

    If the chatbot cannot resolve something, it tells the visitor where to go. No frustration, no wrong answers.

  3. 3

    Updated every month

    When rates, schedules or rules change, I update what the chatbot knows. That is part of the monthly plan, so the club has nothing technical to do.

Same approach for your club or business?

Book a free intro call. I'll check whether a similar solution works for you too.

Book a free intro call

Direct contact with Roy. No funnel, no middleman.